Yes. Every plan is tailored to the person’s goals, preferences, cultural considerations, and clinical or behavioral needs. Plans are reviewed regularly and updated when goals change or after notable health or environmental changes.

Care is scheduled based on individual need—daytime, evenings, weekends, and, in some cases, overnights. Office and intake hours are standard business hours; urgent coverage is coordinated by on-call leads when in plan.

Intake can begin immediately. Start dates depend on assessment, documentation, staffing match, and payer authorization. For urgent needs, we do our best to expedite.

Yes. We follow Minnesota background study requirements for DHS-licensed providers.

Common items include ID, insurance/waiver information, service authorizations, physician orders if applicable, contact info for involved providers, and any existing care or behavior support plans.

With your consent, we coordinate with primary care, therapists, home health, and specialists to align supports, share relevant updates, and avoid duplication.

You’ll receive:

• A person-centered care plan with goals and schedules
  Assigned DSP(s) and supervisor contact info.
• Calendar of visits and community activities (as applicable)
• What to expect for communication, documentation, and reviews

We prioritize continuity and fit. We schedule a primary DSP and trained back-ups to reduce disruption due to time off or schedule changes.